FAQs

How do I transfer my prescription?

Complete our secure online transfer form. Call us with the name and phone number of the pharmacy you’re transferring from and we’ll do the rest. It’s that easy! Call 305-324-8777 to get started!

What's the best way to fill/refill my prescription?

This is the hard part, right? Not at VH Pharmacy. You can have your doctor call in your prescription, send it electronically, submit it through our website or bring it to the pharmacy! At VH Pharmacy, the second you receive a prescription from your physician, you can snap a photo of it and immediately send it to us through our secure form.

You may also place your refill order securely online or through our IVR phone system at 305-324-8777. The original prescription must be presented upon delivery/drop-off, and certain medications may be excluded from this feature, as they can only be filled in-pharmacy.

Do you have the same prescription filled every month?

Sign up for VH MedSync and have a month’s supply of your prescription delivered to you automatically on schedule every month!

Does VH Pharmacy sell other merchandise?

VH Pharmacy is home to many of the household goods you’d expect from your local Miami pharmacy. And if you’re ordering for delivery, you can even add household items, toiletries, and supplements to your prescription delivery order, too! Not sure if we carry it? Call us at 305-324-8777 to find out!

Will you deliver other goods with my prescription?

You bet! If you need other VH Pharmacy goods delivered – prescriptions or otherwise – simply place your order for those goods at the time of your delivery request. We’ll bring them all right to your door or your workplace!

How far will VH Pharmacy deliver?

VH Pharmacy offers delivery to all of Miami-Dade County. Intrastate shipping is also available throughout Florida. Call us at 305-324-8777 to find out more about delivery and shipping.

What insurance do you take?

We accept all major insurance, as well as Medicaid, Medicare Part D, Medicare Part B, HMOs, PPOs, and many more. If you’d like to confirm the acceptance of your insurance, call us at 305-324-8777.

What is a compounding pharmacy?

A compounding pharmacy is a specialized pharmacy that customizes medications to meet the specific needs of individual patients. Our specially trained pharmacies and technicians can create personalized medications not available in commercially produced forms.

How does compounding differ from traditional pharmacy services?

Traditional pharmacies dispense mass-produced, commercially available medications, while compounding pharmacies prepare medications tailored to a patient’s unique requirements based on a provider prescription.

Is compounding safe and regulated?

Yes, compounding is regulated by state pharmacy boards and federal agencies like the FDA.

Who can benefit from compounded medications?

Compounded medications are beneficial for patients who have allergies to certain ingredients in commercially available drugs, require unique dosages, or have difficulty swallowing pills, among other specific needs.

Are compounded medications covered by insurance?

Insurance coverage for compounded medications varies, so it’s best to check with your insurance provider.

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